Disclosure summary
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
CISA remediation guidance
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Original records & references
PUBLISHED 2026-04-24T00:00:00-04:00
MODIFIED 2026-04-24T00:00:00-04:00
INGESTED 2026-10-06T11:42:57-04:00