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Δ / VULNERABILITY RECORD

CVE-2024-57727.

Source-reported disclosure and enrichment record.

SEVERITY / CVSSUnscoredNo severity score in this snapshot.
EXPLOITATION STATUSCISA known exploitedAdded Feb 13, 2025
RECORD STATUSAwaiting NVD dataModified Feb 13, 2025

Disclosure summary

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

CISA remediation guidance

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Original records & references

PUBLISHED 2025-02-13T00:00:00-05:00
MODIFIED 2025-02-13T00:00:00-05:00
INGESTED 2026-10-06T11:42:57-04:00